Product Specialist Mg Spinel Bricks (Thermal Sales)

Purpose of the Role 
The Product Specialist – Magnesia Spinel Bricks will act as a link between Customer, NPD and Operations teams, manage the technical lifecycle, market positioning, and application support for Magnesia-Spinel Bricks used in cement applications. The role requires deep product knowledge, customer interfacing skills, and cross-functional collaboration to drive product performance, development, and commercial success.

Job Responsibilities (KRA)

• Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln. 
• Work closely with customers, sales, and application teams to optimize refractory selection and installation practices. 
• Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites. 
• Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning. 
• Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts. 
• Conduct competitor benchmarking and support product portfolio rationalization. 
• Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices. 
• Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs. 
• Support pricing, proposal preparation, and commercial discussions from a technical perspective 

Job Requirements (KPI)
Educational Qualification: 

• B.Tech - Chemical/ Ceramic 
• Knowledge of manufacturing processes of cement industry, refractory products and application of products. 
• Hands-on experience in technical support, customer trials 

Experience : 7+ years of experience in MG Spinel Bricks, Klin, Cement, Thermal