Purpose of the Role
To lead enterprise-wide IT Infrastructure, Manufacturing IT, Digital Transformation initiatives. Responsible for ensuring secure, reliable, scalable, and cost-effective IT operations while supporting business growth through automation.
Job Responsibilities (KRA)
IT Strategy & Governance
- Develop and execute the organization's IT roadmap aligned with business objectives.
- IT budgeting, planning, procurement, and technology investments.
- Establish IT governance frameworks, policies, standards, and SOPs.
- Ensure compliance with organizational and regulatory requirements.
- Drive continuous improvement through technology innovation and digital initiatives.
IT Infrastructure Management
- Manage enterprise-wide IT infrastructure including Data Centers, Network, Servers, Storage, Virtualization and End-user Computing.
- Ensure high availability, performance, capacity planning, and lifecycle management of IT assets.
- Lead Greenfield and Brownfield IT infrastructure projects.
- Manage backup, disaster recovery, and business continuity programs.
Manufacturing IT
- Integrate OT and IT environments securely.
- Enable analytics-driven visibility for production and business performance.
- Support automation initiatives using RPA, AI-based monitoring, and industrial digitization.
Project Management
- Lead IT projects from requirement gathering to deployment and support.
- Manage project budgets, timelines, vendors, risks, and stakeholder expectations.
- Deliver CAPEX and OPEX projects within approved budgets and timelines.
Vendor & Stakeholder Management
- Manage IT vendors, OEMs, service providers, and consultants.
- Evaluate technologies and negotiate contracts and SLAs.
- Ensure effective communication with internal and external stakeholders.
Team Leadership
- Build, mentor, and lead high-performing IT teams.
- Develop talent and succession plans.
- Foster a culture of innovation, ownership, and customer-centric service delivery.
- Drive performance management and capability development programs
Job Requirements (KPI)
Education
- B. Tech / BE in Computer Science, Information Technology, Electronics or equivalent.
Experience
- 10–15 years of experience in IT Infrastructure & Services
- Minimum 5 years in leadership or managerial role.
- Experience in manufacturing, automotive, engineering, metals, cement, or process industries preferred.
Technical Competencies
Infrastructure
- Microsoft Windows Server
- VMware / Nutanix / Hyper-V
- Storage & Backup Technologies
- Active Directory, Office 365
Networking
- Cisco, Wireless Infrastructure
- SD-WAN, VPN, WAN Optimization
- Enterprise LAN & Data Center Networks