Purpose of the Role
To drive continuous improvement in process and product quality by establishing and monitoring key quality metrics such as First Pass Yield (FPY), uptime, off-grade, Cp and Ppk. The role focuses on enhancing process capability, reducing process variation, and improving customer experience through data-driven analysis, root cause identification, and effective corrective and preventive actions
Job Responsibilities (KRA)
Establish and support / facilitate continuous improvement in Quality metric i.e. FPY, Uptime, Off Grade, Cp PpK etc.
- Establish suitable quality metric in unit and ensure effective deployment.
- Accurate measurement of quality metric based on required frequency and direct operations team to take immediate corrective actions.
- Carryout shop floor audit & recommendation teaming QC/Lab to improve the processes and facilitate improvement.
- Facilitate demonstration of continuous improvement in these metrics by identifying and analyzing root causes of higher process variation and establishing systems and standards for sustaining long term quality gains
Facilitate improvement in process capability metrics (Cp and PpK) of process and product parameters.
- Deep analysis of process capability metrics of process / product parameters and support improvement through effective statistical analysis, derive practical interpretation, sharing / gaining process knowledge and implement actions for demonstrating improvement.
- Develop, establish and improve measurement system analysis protocol to improve variation in all critical process and product parameters on account of measurement system.
- Establish SPC wherever appropriate to control process based on natural variation and ensure improvement in process / product quality
Correlate product & customer experience metric and facilitate implementation of corrective & preventive actions
- Regular analysis of customer complaint/feedback & identify gap vis-a-vis competition.
- Identify root cause and key action points which can help improve customer experience and finally move towards trade leadership in product quality & sustain / achieve benchmark status.
Digitalization
- Drive digitalization initiative triggered by unit or central function. Ensure each project add value or address pain point operations
Building capability of operations / production team help developing culture of making decision based on data analysis
- Training critical mass of employees in required six sigma / statistical tools / process capability and build capability to ensure long terms gain of process & product quality.
- Drive, support six sigma / QI projects and ensure timely completion. Achieve business benefits as stated in charters
Learning and sharing for speedy improvement
- Identify best performing process / product parameters between all fiber sites and compare it for identifying improvement opportunity.
- Facilitate identifying actions points for faster replication of best practices to reduce variation and improve process capability.
Job Requirements (KPI)
Qualification: Any Graduate with Black belt six sigma
Experience: 8+ Years
